Last updated: August 24, 2023
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the erojapanese.com website (the “Service”) operated by XCAPEPLAN LTD (“us”, “we”, or “our”) with address: Creative Industries Centre, Glaisher Drive, Wolverhampton, WV10 9TG, England.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
You are encouraged to familiarise yourself with your rights contained within the Sale of Goods Act 1979, Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that XCAPEPLAN LTD is not responsible for any loss or damage arising from the submission of false or inaccurate information.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. You expressly agree that XCAPEPLAN LTD cannot accept any liability for loss or damage arising out of such cancellation.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section “Availability, Errors and Inaccuracies” is without prejudice to existing statutory rights.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
The Service and its original content, features and functionality are and will remain the exclusive property of XCAPEPLAN LTD and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of XCAPEPLAN LTD.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by XCAPEPLAN LTD.
XCAPEPLAN LTD has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that XCAPEPLAN LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless XCAPEPLAN LTD and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
Limitation Of Liability
In no event shall XCAPEPLAN LTD, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
XCAPEPLAN LTD its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will XCAPEPLAN LTD ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by XCAPEPLAN LTD or any person for whom XCAPEPLAN LTD is responsible, and even if XCAPEPLAN LTD has been advised of the possibility of such loss or damage being incurred.
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.
Complaint Process for Reporting Illegal or Violative Content
We are committed to maintaining a safe and respectful online environment for our users. If you come across any content on our website that you believe may be illegal or violates our established Standards, we encourage you to report it promptly. To address such concerns, please follow the steps outlined below:
1. Reporting Process: To report content that you believe may be illegal or violates our Standards, please use the designated reporting feature available on the website. Alternatively, you can contact our support team at [email protected] with relevant details about the content in question.
2. Providing Information: When reporting, kindly provide as much information as possible, including the URL, description of the content, and any additional context that can assist us in evaluating your report accurately.
3. Review and Action: Once we receive your report, our team will thoroughly review the content in question. If the content is found to be in violation of our Standards or deemed illegal, appropriate actions will be taken, which may include content removal, user warnings, or legal measures if necessary.
Please note that false reporting or misuse of this process is not tolerated and may result in actions being taken against the reporting party.
Appeal Process for Content Removal
We understand the importance of respecting the rights and privacy of all individuals depicted in the content on our website. If you believe that you are depicted in a video or other content and wish to appeal for its removal, please follow the steps below:
1. Appeal Submission: If you are depicted in a video or content and seek its removal, you have the right to appeal. Contact our support team at [email protected] and provide relevant details, including the URL, title, and description of the content.
2. Verification: To ensure the legitimacy of your appeal, we may require verification of your identity. This could include providing identification documents or other relevant proof.
3. Review and Action: Once we receive your appeal and verify your identity, we will carefully review the content and your appeal. If the appeal is deemed valid and in compliance with our policies, we will proceed with the removal of the content.
Please understand that the appeal process is designed to uphold the rights and privacy of individuals depicted in content while adhering to our policies and legal obligations.
We are committed to addressing concerns promptly and fairly. Your cooperation in following these processes is vital in maintaining a respectful and secure online environment for all users.
If you have any questions about these Terms, please contact us at [email protected]. Address: Creative Industries Centre, Glaisher Drive, Wolverhampton, WV10 9TG, England.